Terms and Conditions

Effective Date: 6/26/2024

Welcome to Divani & Sofa’ International website! We are delighted to have you as a valued customer of our online store, where you can explore and purchase a wide range of high-quality Italian home furniture products, including sofas, stools, beds, and more. Before you proceed with your shopping experience, we kindly ask that you take a moment to read and understand our Terms and Conditions outlined below.

By using our website and making a purchase, you agree to abide by the following terms and conditions. Please read them carefully.

Acceptance of Terms

By accessing or using Divani & Sofa’ International, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Product Information

1.1 Product Descriptions: We strive to provide accurate and detailed product descriptions, including information about materials, dimensions, and colors. However, slight variations may occur, and we cannot guarantee that your computer monitor’s display accurately represents the products.

1.2 Pricing: All product prices are listed in euro, and we reserve the right to change prices without notice. Any changes will not affect orders that have already been placed.

1.3 Availability: Product availability is subject to change. If a product becomes unavailable after you have placed an order, we will notify you promptly and offer alternatives or a refund.

Ordering and Payment

2.1 Ordering: To place an order, add your desired products to your cart and proceed to checkout. You will be required to provide accurate billing and shipping information.

2.2 Payment: We accept various payment methods, including credit/debit cards. Payment information is processed securely, and we do not store your payment details.

Shipping and Delivery

3.1 Shipping Fees: Shipping fees are calculated based on your location and the size/weight of your order. You will be provided with shipping cost details before completing your purchase.

3.2 Delivery Times: Estimated delivery times are provided during the checkout process. Delays may occur due to factors beyond our control, and we do not guarantee specific delivery dates.

Returns and Exchanges

4.1 Returns: If you are not satisfied with your purchase, you may return it within 14 days of receiving the product. Please refer to our Return Policy for detailed instructions.

4.2 Exchanges: We offer exchanges for products that are damaged or defective. Contact our customer service team for assistance.

Privacy and Security

5.1 Privacy Policy: We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

5.2 Security: We employ industry-standard security measures to protect your information, but we cannot guarantee the security of data transmitted over the internet.

Intellectual Property

All content, including images, text, logos, and trademarks, on Divani & Sofa’ International is protected by intellectual property laws and may not be used without our permission.

Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.

Thank you for choosing Divani & Sofa’ International for your Italian home furniture needs. If you have any questions or concerns, please don’t hesitate to contact our customer service team at customersupport@divani-sofa.it

Your satisfaction is our top priority, and we look forward to serving you.